Reasons for backdating
When we receive your claim online, we will make two printed copies of it.
Both copies will then be sent to you by post within seven days.
If the form is not returned in that time, the claim will start from the Monday after we get your claim form.
Contact can be in person, by phone, email or in writing.
You will need to: Your backdated benefit claim will be treated as being received on the date you first submit it online.
The more information and evidence you give in support of your claim the quicker a decision can be made.
There can be more than one reason why a claim was made late and claimants are encouraged to provide as much information as possible to explain their particular circumstances.
Reasons must cover the whole period up to the date the backdate request is actually made.
In all other cases your entitlement can only be backdated for a maximum of 26 weeks from the date of your backdating request.
In order for an application to be backdated we must be satisfied that: You will need to show continuous good cause for not claiming earlier and we must be satisfied that your circumstances during this time were such that any reasonable person of your age and experience would also have failed to apply for a reduction.
The date your claim will start depends on how and when you claim HB or CTS.